The process improvement plan can be broken down into these seven steps.
1.
Map
The first step is
to get a comprehensive picture of the process that needs to be improved. Take
that process and turn it into a diagram.
2.
Analyse
Now that you have
the process mapped out and every step clearly defined, you must analyse it to
determine where the problems may lie. Examine each step carefully to identify
any issues, such as delays, over-allocation of resources, excessive spending,
idle team members, and so on.
Once you've
identified the problem areas, go back to the source of the problem to figure
out what's causing it and how to avoid it in the future. You can use tools to
assist you, such as the root cause analysis method.
3.
Redesign
Once the root of
the problem has been identified, it's time to redesign the process in order to
improve it and avoid the problem in the future. You'll want to bring in the
entire project team at this point.
They are, after
all, the ones who have the most intimate knowledge and experience with the
process. They'll make certain that no stone is left unturned and that the
entire process is documented. They're a priceless resource for process
improvement, and they should be heeded.
Gather their suggestions
for how to improve the process and collaborate with them to come up with new
ideas. Then, after examining all of the options, determine which one is the
best and most likely to improve the process. Now is the time to consider the
schedule and any potential risks associated with the redesign.
4.
Assign
You've identified
the issue and devised a solution; now it's time to get to work. This entails
allocating your resources. The team members who are affected by this process
and its change would be the best people to ask. You may, however, need to reach
out beyond that sphere to other people in the organisation who have the
necessary skill sets.
When you've put
together a team, give them specific instructions on how to redesign the process
and why it's important. This step can be aided by the map you created earlier
in the plan.
5.
Implementation
This is where the
process improvement plan is implemented, which includes the creation of a
detailed task list and assignments. This part of the process is similar to
creating a project plan, in that you break down the deliverables into tasks and
assign those tasks to each team member.
You’ll want to
create a schedule with a timeline and add tasks, their duration, and any
dependencies.
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